"We appreciate all of your great assistance this past year and a half to continually improve the website. Many thanks!"
“Great job and many thanks for going the extra mile. Telling your largest account that the problem is on his end - as you called it from the start - was very accurate and correct. Doing checks from your programming end and coming up with a test - awesome. Proving it to your largest account by enabling him to experience it and in the end see it for himself…PRICELESS!”